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I had Service Master come to clean the carpet in 2 rooms and 6 step stairway. I pointed out certain areas that had stains and asked if I should even attemp cleaning or if I should replace.

The tech said cleaning for sure would help. The stains did not come up. I seen no extra effort made to clean them or steps. What I did see was a man in a hurry.

Carpet was more than damp. Took 4 days to dry and even though I do see a difference in the carpet, I am not happy with the results. I think they should have two people working a job instead of one. When the tech brought the hoses in he drug them around corners scraping woodwork and furniture.

No damage was done but it is stressful hearing and seeing that.

He was here less than an hour for the whole process. I won't be calling them again.

Reason of review: Bad quality.

Location: Grand Ledge, Michigan

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Good comment, he must have not used a spot cleaner and didn't extract the water very well if he finished that quick.

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